Refund policy

Exceptions / non-returnable items
There are no returns for physical copies or digital copies of any YerStory property. 

If you are dissatisfied with your digital copy, you can contact YerStory at info@yerstorytransmedia.com for a review of your complaint for a possible refund. There are no guarantees for a refund. 

Refunds
We will notify you once we’ve received and inspected your issue, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@yerstorytransmedia.com.